Have You Backed Up Your Data Today?

If your computer crashed right this moment, how much data would you loose? Would your business survive? How much downtime would you suffer?

I was forced to live thru the computer crash nightmare recently when her trusty HP laptop computer crashed. It failed to boot up. All indications where that the hard drive crashed. She took the laptop over to Laptop Exhchange.

James and Nick at the Spring Mountain location was very helpful. They looked up the serial number with HP to inform me that it was still under warranty. They suggested that I purchase a hard drive cradle from them for $40 that would allow me to take the hard drive from the laptop and connect it to my desktop computer to see if my data was recoverable.

I contacted HP and 24 hours later I had a brand new hard drive delivered to my first porch. Of course it was it blank leaving me to try to track down my original operating system disks to format the hard drive myself.

I was thrilled to find that handy dandy cradle held all of my data. This considerable minimized my downtime due to my computer crash.

The morale to this story, BACK YOUR DATA UP EVERY WEEK. Therefore should you have a crash, you are only out a week of work rather than months.

Thanks and gratitude to Laptop Exchange for their over and above customer service and to HP for having a great three year warranty on HP Laptops.

Now, go back up your data~!!!!

Tags: Computer Crash, Customer Service, Desktop Computer, Downtime, Gizmo, Goddess, Gratitude, Handy Dandy, Hp, Hp Laptop Computer, Hp Laptops, Mountain Location, New Hard Drive, Nightmare, Operating System, Porch, Serial Number, Spring Mountain, Warranty

This entry was posted on Thursday, October 8th, 2009 at 2:51 pm and is filed under Helpful Hints. You can follow any responses to this entry through the RSS 2.0 feed.